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Restaurant · Delivery · Telegram
Oshxona 24 — orders without calls or losses
An online ordering system for cafés and restaurants: guests order in Telegram, the kitchen sees it instantly and the owner controls sales.
Business context
Case / in one minute
A café, restaurant or small chain offering delivery and pickup.
Orders arrive at once through calls, Instagram and Telegram. Staff manually confirm the address, items and payment while peak-hour requests get lost.
Instead of another operator, the business gets one digital route from menu to kitchen and repeat purchase.
What blocks growth
Orders are scattered across channels.
Menus and prices are sent manually.
The kitchen learns about orders too late.
There is no data on popular dishes or repeat purchases.
Reduce lost orders during peak hours.
Cut manual admin work.
Build an owned customer base instead of relying on aggregators.
Make repeat purchases effortless.
System scope
How we solve it
An online ordering system for cafés and restaurants: guests order in Telegram, the kitchen sees it instantly and the owner controls sales.
Telegram Mini App
Menu, modifiers, cart, delivery or pickup — no app install.
Local payments
Click, Payme, Rahmat, card, cash and other methods with visible payment status.
Kitchen dashboard
New orders, preparation time and statuses on one clear screen.
CRM and analytics
Purchase history, repeat offers, average order and popular items.
Customer journey
Customer journey
A café, restaurant or small chain offering delivery and pickup.
Open
From Telegram, Instagram, a table QR code or search.
Choose
See the current menu, ingredients, price and delivery time.
Pay
Select a payment method and get instant confirmation.
Return
Repeat a previous order in a few taps.
How to launch
From blueprint to first release
How to launch
- 01
Order-process research
- 02
UX and visual system
- 03
Telegram Mini App
- 04
Admin and kitchen dashboard
- 05
Payments and notifications
- 06
Analytics, launch and training
This is a product concept, not an invented client story. It shows the solution architecture, delivery scope and the effect a business can target.
Quick brief · no call required
Discuss a similar problem
An online ordering system for cafés and restaurants: guests order in Telegram, the kitchen sees it instantly and the owner controls sales.
- 01
Reply within one business day
- 02
Clear cost and timeline upfront
- 03
You keep the code, data and access