01 / 06TEZ Lab · conceptTEZ LAB · TASHKENT · 2026

Restaurant · Delivery · Telegram

Oshxona 24 — orders without calls or losses

An online ordering system for cafés and restaurants: guests order in Telegram, the kitchen sees it instantly and the owner controls sales.

TEZ DIGITAL / RESTAURANT OSUI PROTOTYPE · DEMO DATA · 2026
24/7order intake
1 workspacefor every order
UZ / RU / ENinterface languages
01

Business context

Case / in one minute

A café, restaurant or small chain offering delivery and pickup.

01

Orders arrive at once through calls, Instagram and Telegram. Staff manually confirm the address, items and payment while peak-hour requests get lost.

02

Instead of another operator, the business gets one digital route from menu to kitchen and repeat purchase.

02

What blocks growth

TodayManual / fragmented
×01

Orders are scattered across channels.

×02

Menus and prices are sent manually.

×03

The kitchen learns about orders too late.

×04

There is no data on popular dishes or repeat purchases.

After launchConnected / visible
01

Reduce lost orders during peak hours.

02

Cut manual admin work.

03

Build an owned customer base instead of relying on aggregators.

04

Make repeat purchases effortless.

03

System scope

How we solve it

An online ordering system for cafés and restaurants: guests order in Telegram, the kitchen sees it instantly and the owner controls sales.

Entry pointOpen
TEZ product coreOshxona 24
Telegram Mini AppLocal paymentsKitchen dashboardCRM and analytics
BusinessReduce lost orders during peak hours.
0101 / 04

Telegram Mini App

Menu, modifiers, cart, delivery or pickup — no app install.

0202 / 04

Local payments

Click, Payme, Rahmat, card, cash and other methods with visible payment status.

0303 / 04

Kitchen dashboard

New orders, preparation time and statuses on one clear screen.

0404 / 04

CRM and analytics

Purchase history, repeat offers, average order and popular items.

04

Customer journey

Customer journey

A café, restaurant or small chain offering delivery and pickup.

TEZ DIGITAL / RESTAURANT OSUI PROTOTYPE · DEMO DATA · 2026
01

Open

From Telegram, Instagram, a table QR code or search.

02

Choose

See the current menu, ingredients, price and delivery time.

03

Pay

Select a payment method and get instant confirmation.

04

Return

Repeat a previous order in a few taps.

05

How to launch

From blueprint to first release

How to launch

Timeline guide2–3 weeksBudget guidefrom 4.5m UZS
What is included
  1. 01

    Order-process research

  2. 02

    UX and visual system

  3. 03

    Telegram Mini App

  4. 04

    Admin and kitchen dashboard

  5. 05

    Payments and notifications

  6. 06

    Analytics, launch and training

TEZ Lab · concept

This is a product concept, not an invented client story. It shows the solution architecture, delivery scope and the effect a business can target.

06

Next scenario

02 / 06

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An online shop for local retail: current catalogue, search, stock, Click/Payme/Rahmat and one order flow.
TEZ DIGITAL / E-COMMERCEUI PROTOTYPE · DEMO DATA · 2026

Private conversation

Share the details privately.

No questionnaire or unnecessary steps. Message us on Telegram — we will clarify the context, answer questions and agree on the next step.

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